Frequently Asked Questions
SHIPPING
Who Shipps the orders?
As we are a Multi Vendor Marketplace - So all the shippings and deliveries are made by our VENDORS theirself or the Shipping Carriers used by them. Shipping Management is totally handed over to vendors so each vendor can create his own shipping rules and each vendor has the abilitly to sell everywhere or on specific countries.
What Shipping Methods Are Available?
We support DHL, UPS, USPS, FedeX and personal delivery.
Do You Ship Internationally?
Yes, but it depends upon the product Vendor whether he does international shipping or not.
How Long Will It Take To Get My Package?
Our Vendors take instant action on your order and make sure to make delivery in 1-3 business days.
PAYMENT
What Payment Methods Are Accepted?
We Support Digital Wallet Cash, Paypal, Visa, Master Card, Discover and American Express.
Is Buying On-Line Safe?
Yes its 100% safe. Your checkout is made on the servers of Paypal and Stripe.
Order & Tracking
How do I place an Order?
Its very Easy, Simply Add the product to your CART by using "Add to Cart" button (add all products which you want to buy), then go to checkout and fill the checkout form, and its done.
Do I need an account to place an order?
No, its not necessary.
How Do I Track My Order?
Yes, you can track your order by going to "Track your order" link.
Can I request for Return and Refund?
Yes, you can request for Return/Exchange and Refund given the conditions that
1) If the product is defected
2) If the product is not as described
3) If the product is not geniune
1) If the product is defected
2) If the product is not as described
3) If the product is not geniune
What's the Threshold Time for Returns?
You are directed to make request for Return/Exchange within 24 hours after receiving the product.
What's the Threshold Order Price for Returns?
Returns are only accepted for the products with $50 minimum price.
POLICIES
What about the Policies and Terms and Conditions?
Each Vendor Store has its own Store Policies and Terms and Conditions. You should read store's policies if you are purchasing its product.
What about Transections OUTSIDE THIS WEBSITE?
IT IS STRONGLY DIRECTED TO PURCHASE PRODUCTS FROM OUR VENDOR STORES WITHIN THIS WEBSITE. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE OF YOU IF YOU DIRECTLY CONTACT THE SELLER OUTSIDE OUR WEBSITE. THANKS